- Deploying Team to offer onsite Services to defined SLA of the customer Provide Persons with different Skill Set or manage the networks Remotely.
- Provide Reports to customer and own the IT transactions for Support and smooth operations
- Asset management and movement of Customer owned Assets and manage inventory.
- Software and hardware support onsite for the compute products of the customer .
- Network support for business continuity level 1 support by problem identification and solution coordinating with relevant parties for
Guaranteed uptimes.
Manage Servers .
Application on Servers.
Preventive Support.
Patch deployment.
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Backups / DR Drills check on business continuity on all aspects Consumable managements and coordination with Suppliers for better planning. Analysis of Call Events and plan actionable and update customers with best practices to reduce the repeatative failures.